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March 20, 2025
OnePoint Vice President of Clinical Services Joe Solien named Hospice News Frontline Hero
OnePoint Patient Care’s Vice President of Clinical Services Joe Solien, PharmD, BCPP, BCGP was named a 2024 Frontline Hero by Hospice News.
According to Hospice News, a Frontline Honoree is:
- A dedicated, high-performing frontline worker who delivers exceptional experiences and outcomes
- A passionate worker who knows how to put their vision into action for the good of their respective industry, the patients and residents they serve, and their families
- An advocate for their respective industry and their peers
Frontline Honorees are at the top of their profession, representing the best of the best amongst their peers. They are caregivers, nurses, social workers, executive directors, and anyone else making a difference in the care of residents, patients and their families.
Read Joe’s responses to his Award:
What drew you to this industry?
Honestly, just a fortunate coincidence. I started working in hospice pharmacy in 2004 as a pharmacy student intern. I quickly realized how much I loved the work and developed a sincere passion for helping patients at the end of life.
What’s your biggest lesson learned since starting to work in the industry?
I’ve learned many things, but here are two examples.
One is that small things can make a big difference. Years back, I was able to interview a younger patient with ALS. I went into the interview thinking of all the complexities of the patient’s drug regimen, wondering which drugs had had the most profound impact on quality of life. I learned that it wasn’t the ALS, psychiatric, or analgesic drugs, but instead the patient’s bowel care regimen! Before it was really dialed in, going to the bathroom was a 4-hour ordeal for the patient and his mother, who was the primary caregiver.
Two, is the importance of being curious and to keep learning. We had a patient who developed profound bradycardia following methadone initiation. When asked by the physician if methadone could cause this, my first thought was probably not, but I don’t respond until I’ve had a chance to research. In reviewing the literature, I found some fascinating case reports where methadone did, indeed, cause bradycardia. We even wrote up this case as a poster presentation for a national conference.
What’s your favorite part about your job?
I love learning new information and building solutions that put actionable clinical information in front of hospice nurses and physicians to assist them with clinical decision support and patient care. I’d also be remiss if I didn’t mention the outstanding people I work with at OnePoint Patient Care.
What do you want the general public to better understand about your job and the industry you serve?
I’d like to make sure everyone knows about the benefits of hospice care! Even with increasing utilization year over year, many die without taking advantage of all the wonderful support hospice provides.
What’s something that you wish other people in your organization — particularly leaders who don’t work on the front lines — understood better about your job?
We actually make a pretty concerted effort to ensure collaboration between frontline staff, back office staff, and executives – it’s one of the things I love about working at OnePoint Patient Care.
See the entire Frontline Hero class of 2024 here: